DATA PROTECTION AND PRIVACY POLICIES

1.- Compliance with applicable regulations

Your personal data is used by THE COMPANY that possesses them for their treatment, in accordance with the principles of protection of personal data established by the Organic Law 3/2018, of December 5, of Protection of Personal Data and guarantee of digital rights, Law 34/2002, of July 11, of information society services and electronic commerce and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, so that they are never transferred to third parties, while ensuring that the user’s personal data are used and processed correctly.

Likewise, the Platform informs that it complies with Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce and will request the User’s consent for the processing of his/her email for commercial purposes at all times, in order to inform them, by any means, including e-mail, of products and services of the Platform.

The provision of data is compulsory for all that is required by legal and contractual obligations and, therefore, any refusal to provide them in whole or in part may result in the impossibility of providing the required services. The company processes user data on the basis of consent, i.e. by explicitly approving this privacy policy and in relation to the form and purposes described. Only the owner will have access to his/her data, and under no circumstances will this data be given, shared, transferred or sold to any third party.

If you do not authorize the processing of your data for the purpose indicated above, you may exercise your right to oppose the processing of your data under the terms and conditions provided below in the contact email info@ticketsoperamilan.com.

2.- Purpose of data processing

We inform you that the data will be processed through electronic and paper means for the following purposes:

• User management (contracts, orders, shipments and invoices)

• Compliance with legal obligations related to business operations

• Provision of required services

• Consulting activities

• Preventive/commercial processing

• Dispute management (contracts, orders, arrivals, invoices)

• Internal control services (safety, productivity, quality of service)

• Sending courtesy communications and/or promotional/information material

If you refuse to allow your personal data to be processed, you will not be able to use the service requested by you. Therefore, the confidentiality of the User’s personal data will always be respected and will only be used for the purpose of managing the services offered, dealing with any requests that may arise, carrying out administrative tasks, as well as sending technical, commercial or advertising information by electronic means.

3- Exercise of ARCO Rights: Access, Rectification, Cancellation and Opposition

In accordance with the European Regulation 679/2016 (RGPD) and the national legislation, those individuals who have provided their data through the Platform , may contact the owner of the same in order to exercise their rights of access, rectification, cancellation and opposition with respect to the data included in their files.

The interested party may exercise their ARCO rights at any time by virtue of Articles 15 and following of Regulation EU 2016/679, by sending a communication to the Platform with the reference “Data Protection”, specifying their data, accrediting their identity and the reasons for their request to the following e-mail address: info@ticketsoperamilan.com.

4.- Retention period

The data required for contractual and accounting purposes are kept for the time necessary to carry out the business and accounting relationship. The data of those who do not purchase or use products/services, even if they have had previous contact with the company’s representatives, will be immediately deleted or processed in an anonymous form, if their retention is not otherwise justified, unless the informed consent of the data subjects has been validly acquired in connection with a subsequent commercial promotion or market research activity. The data will be processed during the development of the existing business relationship and for the next ten years from the date of acquisition of the relationship.

5.- Cookie policy

A “cookie” is a text file stored on the user’s computer when the user accesses a website for the purpose of providing information each time the user returns to the same site.

It is a reminder of the website visited. With the cookie, the web server sends information to the user’s browser (Internet Explorer, Mozilla Firefox, Google Chrome, etc.) stored on the user’s computer, and will be read and updated each time the user returns to the site. This allows the website to automatically adapt to the user. While browsing, the user may also receive cookies from different sites (third-party cookies) on his or her terminal, set directly by the operators of those websites and used for the purposes and in the manner defined by them.

Depending on their duration, they are distinguished into session cookies (i.e. temporary cookies and are automatically deleted from the terminal at the end of the browsing session by closing the browser) and persistent cookies (i.e. those that remain stored in the terminal until they expire or are deleted by the user). Depending on the function and purpose of use, cookies can be divided into technical cookies and profile cookies.

The Platform on its own account or that of a third party contracted to provide measurement services, may use cookies when the user navigates the website. Cookies are files sent to the browser by means of a web service with the aim of recording the user’s activities during their time on the site.

The cookies used are only associated with an anonymous user and his/her computer, and do not themselves provide the user’s personal data.

Through the use of cookies it is possible that the server where the website is located recognizes the web browser used by the user in order to make navigation easier. They are also used to measure the audience and traffic parameters, control the process and number of entries.

The user has the possibility of configuring their browser to be warned of the reception of cookies and to prevent their installation on their computer. Please consult your browser’s instructions and manuals for more information.

To use the website it is not necessary that the user allows the installation of cookies sent to the website, or the third party acting on its behalf, without prejudice to the fact that it is necessary for the user to initiate such a session in each of the services whose provision requires prior registration.

In any case, the cookies have a temporary nature with the sole purpose of making their subsequent transmission more efficient. Under no circumstances will cookies be used to collect personal information.

The Platform uses various types of cookies (technical, analytical and social) solely for the purpose of improving the user’s navigation on the website, without any type of advertising or similar purpose, for the analysis and compilation of statistics on the user’s navigation on the website, as well as for sharing content on social networks.

The acceptance of this privacy policy implies that the user has been informed in a clear and complete way about the use of storage and recovery devices of data (cookies) as well as that elabogadodigital.com has the consent of the user for the use of the same ones as it is established in the article 22 of the Law 34/2002, of July 11, of Services of the Society of the Information and Electronic Trade.

The use of these cookies requires the prior acquisition of the user’s free informed consent under Article 7 of EU Regulation 2016/679. Third-party cookies It can also happen that a website contains cookies from other sites and content in various elements hosted on the website itself, such as banner ads, images, videos, maps or specific links to websites from other domains that reside on servers other than the one where the requested page is located.

The main functions of the cookies installed by the Platform are technical, they are used to constantly improve the Service, for authentication, for statistical purposes, such as counting visits to the site. Therefore, the use of cookies is strictly aimed at facilitating server functions while browsing the Service.

The Platform also allows the sending of the following third-party cookies. These cookies are not tools of our own, for more information, you can access the information and ways to acquire the consent of third parties by clicking on the links provided.

To improve the website and understand which parts or elements are most appreciated by users, Google Analytics’ third party cookies are used as an anonymous, aggregated analysis tool. These cookies are not own tools, for more information, therefore, you can consult the information provided by Google.

The website pages incorporate some Facebook and Google Plus widgets and sharing buttons, to allow users to share website content in their social channels, and interact with our channels. These cookies are not our own tools, but are created respectively by Facebook and Google when the respective widget or share button is used. For more information, please visit the following information pages: Facebook and Google.

Some web pages incorporate YouTube video content into them. When you visit a page that contains a video or click to view the video, YouTube cookies may be returned. These cookies are not tools that we have. For more information, please visit the Google information page.

The website may use Facebook Ads programs operated by Facebook Inc., Google Adwords and Google Remarketing technology operated by Google Inc. Facebook ADS and AdWords conversion tracking functionality also uses cookies to help us track sales and other conversions.

Users can manage their cookie preferences through the functions present in common browsers that allow them to delete/delete cookies (all or some) or change the settings of the browser itself in order to block the sending of cookies or limit it to specific sites (as opposed to others). It is therefore possible to refuse the use of cookies, following the deactivation procedure provided by your browser.

The Platform site also incorporates plugins and/or commands for social networks, in order to allow the easy exchange of content on your favorite social networks. These plugins are programmed not to set cookies at the access to the site, in order to safeguard the privacy of the users. If necessary, cookies are set, if provided by the social networks, only when the user makes effective and voluntary use of the Plugin. Please note that if the user navigates by logging in to the social network, he has already given his consent to the use of cookies transmitted through this site at the time of registration to the social network.

The collection and use of information obtained through the Plugin is regulated by the respective privacy policies of the social networks, to which reference is made.

The Platform reserves the right to modify its Privacy Policy, according to its own criteria, motivated by a legislative, jurisprudential or doctrinal change of the Spanish Data Protection Agency, so the User is invited to consult this page periodically.

6.- Minors

The Platform is not intended for minors. The owner of the website declines any responsibility for failure to comply with this requirement.

7.- Treatment manager

The person responsible for the data file is: Factory Digital Websites S.L., located in calle Hermosilla 48, 28001, Madrid (Spain) Mail: info@ticketsoperamilan.com.

8.- Linking policy

Persons or entities that intend to make or make a hyperlink from a web page of another Internet portal to the the Platform website must submit to the following conditions:

• The total or partial reproduction of any of the services or contents of the website is not allowed without the previous express authorization of the Platform.

• No deep-links or IMG or image links or frames will be established with the website of the Platform without its prior express authorization.

• No false, inaccurate or incorrect on the website of the Platform, nor on the services or contents of the same. Except for those signs that are part of the hyperlink, the web page in which it is established will not contain any mark, commercial name, label of establishment, denomination, logo, slogan or other distinguishing signs pertaining to the Platform, unless express authorization of this one.

• The establishment of the hyperlink will not imply the existence of relations between the Platform and the owner of the web page or portal from which it is carried out, nor the knowledge and acceptance of the Platform of the services and contents offered in said web page or portal.

• The Platform will not be responsible for the contents or services made available to the public on the web page or portal from which the hyperlink is made, nor for the information and statements included in them.

The Platform may make available to the user connections and links to other websites managed and controlled by third parties. These links have the exclusive function of facilitating users to search for information, content and services on the Internet, without in any case being considered a suggestion, recommendation or invitation to visit them.

The Platform does not assume any type of responsibility, not even indirectly or subsidiarily, for damages of any kind that could be derived from the access, maintenance, use, quality, legality, reliability and usefulness of the contents, information, communications, opinions, statements, products and services existing or offered in the websites not managed by the Platform and that are accessible through the Platform.

9.- Intellectual and industrial property

The Platform by itself or as a transferee, is the owner of all rights over the software of the digital publication as well as the intellectual and industrial property rights of its website, and of the elements contained therein (by way of illustration, images, sound, audio, video, software or texts; brands or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), owned by the Platform. All rights reserved.

Any use not previously authorized by the Platform, will be considered a serious breach of the author’s intellectual or industrial property rights. It is expressly forbidden to reproduce, distribute and publicly communicate, including making available, all or part of the contents of this website, for commercial purposes, in any format and by any technical means, without the authorisation of the Platform. The User undertakes to respect the Intellectual and Industrial Property rights owned by the Platform.

All the products and services that are not property of the Platform are registered trademarks of their respective owners and are recognized as such by our company.

The contents of this site are subject to careful review and regular verification. However, no guarantee is given for the completeness, topicality and correctness of the data on this website. All data is therefore subject to error and change. The user assumes all responsibility for access to and use of this site and all its contents. References to other internet pages are a characteristic element of the www environment. The contents of all pages referred to here are not a component part of this page. Any guarantee or liability for contents or substantial changes on the referred pages is explicitly excluded. The use, in particular the reproduction, distribution and sale of the contents of this site for commercial purposes is prohibited.

10.- Exclusion of guarantees and responsibility

The Platform is not responsible, in any case, for the damages of any nature that could be caused, by way of example: by errors or omissions in the contents, by lack of availability of the website – which will periodically stop for technical maintenance – as well as by the transmission of viruses or malicious or harmful programs in the contents, despite having adopted all the necessary technological measures to avoid this.

Neither will the company be held responsible for any damages that may occur due to faults or poor configuration of the software installed on the Internet user’s computer. Any responsibility for any technical incident or failure that occurs when the user connects to the Internet is excluded. Likewise, no guarantee is given that there will be no interruptions or errors in access to the website.

Likewise, the Platform reserves the right to update, modify or eliminate the information contained on its website, as well as the configuration or presentation of the same, at any time without assuming any responsibility for it. Also the Platform reserves the right to deny or withdraw access to the portal and / or services offered without prior notice, at its own request or that of a third party, to those users who do not comply with the Terms and Conditions.

The Platform may at any time modify the conditions determined here, being duly published as they appear here. The validity of these conditions will depend on their exposure and will remain in force until they are modified by other duly published conditions.

11.- Security Measures

The Platform will pursue the breach of these conditions as well as any misuse of its website exercising all civil and criminal actions that may fall under the law.

The Platform informs you that it has implemented the necessary technical and organizational security measures to guarantee the security of your personal data and to avoid its alteration, loss and unauthorized processing and/or access, taking into account the state of the technology, the nature of the data stored and the risks to which it is exposed, whether these risks are caused by human action or by the physical or natural environment. All this in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.

Likewise, the Platform has established additional measures in order to reinforce the confidentiality and integrity of the information in its organization, maintaining continuous supervision, control and evaluation of the processes to ensure the respect of the privacy of the data.